Collaboration and teamwork

Managing a magazine requires collaboration, teamwork and planning excellence — a recursive process where two or more people or organizations work together in an intersection of common goals — for example, an intellectual endeavor that is creative in nature – by sharing knowledge, learning and building consensus.

Sharing is caring

RunMags supports this process by giving you and your team the proper tools, logging decisions, customer interaction and more in the platform. All activities are linked to the calendar, as well as a lead, client, subscriber or other contact of choice. The same goes for documents like proposals and correspondence. Create documents from templates, directly linked to the contact, and with the address, name and attention in the proper place. Emails can also be automatically archived in the platform by connecting user email accounts.

 

Everybody on the same page

A collaborative advantage with RunMags over regular CRM systems, is that the production team can work on the same platform as the sales team. The teams have access to separate tools for performing their daily routines, but they have one thing in common – access to the customer card and related information that is needed for the various tasks. As each issue is planned by the production team using the pagination and production tools, the sales team can view the plan to see which pages that are still available for their customers to advertise on. As a contract is signed for a full page, the sales rep books the page in RunMags and provides notes for the production team for further collaboration with them customer.

Since the invoicing process is automated and performed in RunMags, Finance is not restricted to work in isolation in the accounting system. In RunMags, they get notified about late payments and have access to customer contact data for follow up and resolution. And like all other employees, the Finance rep can add an activity in the system to let colleagues know if an agreement with the customer was reached.