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Onboarding overview

Our onboarding program is designed for new customers. With the help of your dedicated RunMags consultant, you will receive both technical guidance to properly configure the RunMags software and assistance to leverage the tools and methodology.

This service may include, but is not limited to:

An assigned RunMags consultant for the first 90 days from the start of your RunMags subscription service your RunMags consultant shall provide:

  • Assistance with the technical setup associated with RunMags
  • Advice and guidance on setting up three (3) brands and three (3) channels
  • Advice and guidance on setting up delivery schedule for three (3) channels
  • Advice and guidance on setting up ten (10) advertising products
  • Advice and guidance on setting up one (1) subscription portal
  • Advice and guidance on integrating your existing systems with RunMags
  • Guidance on developing, managing and executing one (1) email marketing campaign
  • Assistance with importing one (1) file with adverters organizations and contacts 

 

An assigned RunMags consultant for the first 90 days from the start of your RunMags subscription service your RunMags consultant shall provide:

  • One (1) one-hour long training session for management
  • One (1) one-hour long training session for sales reps
  • One (1) one-hour long training session for production staff
  • One (1) one-hour long training session for finance staff

 

You will also receive on-going access to resources including:

  • The RunMags support team
  • Online documentation, support articles and training videos
  • The RunMags customer success team

 

Key Details

Price: $1,000

Setting: Remote

Legal description

RunMags Onboarding consists of up to eight (8) hours of onboarding assistance with an implementation specialist or equivalent RunMags expert(s) to assist with the setup and/or implementation of your RunMags subscription. This time will consist of online screen sharing conversations, email based support, and any other activities related to the setup and/or implementation of your subscription. RunMags Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.

Delivery period: 90 days from purchase