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Contact us

While we at RunMags don’t employ the resources of a costly 24/7 call center, we do our best to provide a very responsive online helpdesk, manned by knowledgeable product experts in different time zones.

Our #1 support resource: docs.runmags.com

You can access the online Help Center at docs.runmags.com where you can find our complete knowledge base and support articles. We love your feedback and look forward to hearing from you. Our Help Center includes a number of articles to get you started and please click the chat smiley to share your stories to help us build a product that best fits your needs.

Our #2 support resource: Chat

At any time, whether you're in RunMags, on our website or in our Help Center, you can typically engage with us and get a response quickly through our chat. Please look for a little smiley button that will be locate in either the lower left or lower right corner of your browser.

Our #3 support resource: email or phone

You can also email us and if you absolutely need to call us in order to resolve an issue, please do call, but due to our business model with a mobile workforce, we can not always guarantee that your call will be answered. The following contact information can be utilized.

For Sales:

Email: sales@runmags.com
Phone: +1 844-786-6247 x1

For Technical Support:

Email: support@runmags.com
Phone: +1 844-786-6247 x2

For Billing Support:

Email: billing@runmags.com
Phone: +1 844-786-6247 x3

 

We’re looking forward to hearing from you!