While we at RunMags don’t employ the resources of a costly 24/7 call center, we do our best to provide a very responsive online helpdesk, manned by knowledgeable product experts in different time zones.
Our #1 support resource: docs.runmags.com
You can access the online Help Center at docs.runmags.com where you can find our complete knowledge base and support articles. We love your feedback and look forward to hearing from you. Our Help Center includes a number of articles to get you started and please click the chat smiley to share your stories to help us build a product that best fits your needs.
Our #2 support resource: Chat
At any time, whether you're in RunMags, on our website or in our Help Center, you can typically engage with us and get a response quickly through our chat. Please look for a little smiley button that will be locate in either the lower left or lower right corner of your browser.
Our #3 support resource: email or phone
You can also email us and if you absolutely need to call us in order to resolve an issue, please do call, but due to our business model with a mobile workforce, we can not always guarantee that your call will be answered. The following contact information can be utilized.
Phone: +1 844-786-6247 x1
For Technical Support:
Phone: +1 844-786-6247 x2
For Billing Support:
Phone: +1 844-786-6247 x3
We’re looking forward to hearing from you!